Pioneer Title Agency

Trust Department Servicing Representative

Trust Department Servicing Representative

What we do

Pioneer Title Agency provides title insurance, escrow, account servicing, trustee sales, and builder-related trust services to our customers through over 75 offices across Arizona.

Who we are

Pioneer Title Agency is more than just a family-owned business – we are a business made up of dozens of actual families and hundreds of friends whose relationships and real estate expertise predate our official founding in 1985. Not only are we passionate about our customers, we also strive to support the growth of our employees and the causes that are important to them. We are a local business that cares deeply about Arizona and the communities we serve.

Job Description

This position works as a member of the Trust Department, setting up and maintaining trusts and servicing seller carryback and private loans. Successful candidates are dependable, cooperative, diligent, detailed, disciplined, and have excellent customer service skills.

Typical duties of the position may include:
Represents the company through interactions with customers, beneficiaries and additional related parties.
Assist Trust Officers with deed preparation, document review, and trust record maintenance.
Perform administrative tasks related to collection accounts by reviewing new sale contracts, and setting up new accounts according to company policy and procedures.
Access the accounting system to monitor accounts, obtain information, and enter inventory updates.
Process payments and ancillary transactions on collection accounts.
Run monthly reports on existing accounts for beneficiaries and auditing purposes.
Utilize various computer software.

The Trust Department Servicing Representative may be assigned additional tasks in support of the department’s goals.

Skills and abilities

Strong oral and written communication skills
High level of organization skills and attention to detail
Ability to multi-task
Basic knowledge of banking, accounting and account servicing
Computer skills with working knowledge of the Microsoft Office suite
Ability to work in fast-paced, variable business setting with new technology and paperless environment
Self-starter with ability to work independently with little or no supervision, and as part of team

Education & Experience:
Associate degree or equivalent education and experience. Trust, Paralegal, Account Servicing and/or Real Estate file processing experience preferred, but not required

Salary

Competitive and commensurate with education and/or experience. Benefit package includes 401(k) Matching, Medical, Dental, Vision, and more.

Application Process

Please submit a cover letter and detailed resume to personnel@ptaaz.com. Please include “Phoenix Trust Servicing Representative” in the subject line.

Pioneer Title Agency provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, and any other characteristic protected by law.