Account Servicing Department

Neutral third party At your service

Neutral Third party

Services

Locations

There’s No Party like a Neutral Third-Party

Whether you are a borrower or a lender, having a third-party service your loan has many benefits. We maintain the records for all payments paid and disbursed, hold important documents in safe-keeping, and process the applicable releases when the loan is paid in full. Also, everyone involved can rest assured that any transaction involving their loan will be documented with accurate accounting.

Services to Support Your Transactions

From standard payment processing to specialized reporting and account monitoring, our services are designed to simplify and safeguard your financial agreements. Explore both our standard offerings and additional services to find the right support for your unique needs.

Standard Services

Document custodian

Payment processing, specific to your terms

IRS reporting of interest paid (1098)

Detailed statements provided to all recipients at year end

Processing of applicable release documents(s)

Electronic debit and credit for payments (ACH)

Additional Services

Addition of impound/escrow account for the payment of taxes and insurance

Late notices and demand letters

Pay-off statements, status statements, or verification of mortgage statements

Investor reports for customers with multiple accounts

Special monitoring of account for specific purposes

Locations

Pioneer Title Agency offers convenient locations across the state where you can drop off documents or get assistance with account servicing questions.

Sierra Vista

Hours:
Mon – Fri
8 a.m. – 5 p.m. Except Holidays
We also have a 24-hour voice message center for service needs after hours, weekends, and holidays.

Contact:

Mailing Address:
Pioneer Title Agency, Inc.
Attn: Account Servicing Department
PO Box 1900
Sierra Vista, AZ 85636

Street Address:
Pioneer Title Agency, Inc.
Account Servicing Department
2700 E Fry Blvd. Suite A-9
Sierra Vista, AZ. 85635

Mohave & La Paz Counties

Hours:
Monday – Friday
8 a.m. – 5 p.m. Except Holidays

Contact:

Mailing Address:
Account Servicing
PO Box 6517
Kingman, AZ 86401

Street Address:
Account Servicing Department
2213 Stockton Hill Rd.
Kingman, AZ 86401

Maricopa County

Hours:
Monday – Friday
8 a.m. – 5 p.m. Except Holidays

Contact:

Mailing Address:
PO Box 32994
Phoenix, AZ 85064

Street Address:
1550 E. Missouri Ave.
Phoenix, AZ 85014

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